E-mail: customerscare@cofinasnonline.com

Tel: +221-33 835 82 32

You come first in everything we do
With UBA, Personal or corporate banking is easier. Our digital solutions offer various benefits that will ensure you stay in control wherever you are
Previous
Next

Personal Account

We cater for your innermost needs by giving you an array of banking options that suit your personality.

Money Transfer

With these services, you can securely send and receive funds quickly and conveniently to anyone across the world.

Card

Our cards are issued to clients that perform one or more of a number of services that relate to giving the client access to numerous services.

Technology that keeps getting better

We never stop looking for ways to make banking simpler, smarter and better. And as our customer, you should always expect to see new developments from us. Try chatting with Leo on FB messenger or WhatsApp, use our Mobile App or simply dial our USSD codes. It’s that easy.

Our Mission

To be a role model for world businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and by building an enduring institution.

Explore UBA

We have a very clear vision – to be the best bank for customers. Our support of businesses continues to be recognised by many of the leading publications within the financial services industry.

Our Vision

To be the undisputed leading and dominant financial services institution in the world.

(UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

Since 1948

Years of uninterrupted banking operations

20,000 Experts

For more than seven decades, we have been providing superior financial services to small businesses, corporations, governments, institutions and individuals globally. We are present in the United Kingdom, the U.S.A. and France..

6 Countries outside Africa

We work with hundreds of businesses just like yours.

Our bank is driven by your success. Every single day, we’ll support your business and help you to succeed.

Our History

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’lvoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia. The Bank also operates in the United Kingdom, the United States of America and with presence in Paris.

Today, UBA is one of the largest financial services groups on the African continent.The bank provides corporate, commercial, SME, consumer and personal (retail) banking services to more than 18 million customers, served through diverse channels: over 1,000 business offices and customer touch points (2,539 ATMs, 24,168 PoS, robust online banking and mobile banking, social media etc). Additionally, UBA offers pension custody and related services.We have proven expertise and capacity in key sectors of economies across Africa especially in Oil and Gas, Infrastructure Finance, Agric and Commodity/Export. Our Africa footprint positions us as a preferred partner for structured solutions to key governments and corporates operating in/into Africa. We know business across Africa.

A Statement From The Group Managing Director/CEO

Our strategic intent is to be the leading financial services institution in Africa. Our corporate statement focuses on how we intend to drive this; the statement ‘Excellent Services… Delivered’ demonstrates the required focus on our customer regardless of sector or segment.

To further re-enforce this, we have introduced a new set of company values – Enterprise, Excellence and Execution. These values drive the behaviour of over 20,000 direct and support staff across the globe in our organization.

As GMD/CEO of this trusted bank, my focus is on ensuring we:

  • – Place the customer first always
  • –Work with motivated and productive people; and
  • – Consistently create value for all our stakeholders

UBA is Africa’s global bank and our promise is to continue to work hard to remain relevant in a fast and changing world. Having the right technology, channels and platforms to deliver the ease of banking to all our customers regardless of size or objective. We want to be the bank for generations, both young and old alike.

    Cart